
CONTACT USSay Hello,
Say Hello,
We're All Ears
Have a question about a booking, hosting your property, or a partnership? Our friendly Nairobi-based team is ready to help and will get back to you within 24 hours.
Call Us+254 700 123 456Mon–Fri, 8am–6pm EAT
Email Ussupport@bnbkenya.co.keReplies within 24 hours
Visit UsWestlands, Nairobi, KenyaBy appointment only
Support HoursMon–Fri: 8:00–18:00 EATWeekends: 9am–1pm EAT
REACH OUT
Questions, Feedback, or Partnerships?
Whether you need help with an upcoming stay or want to start earning with your property, we'd love to hear from you. Choose the topic closest to your enquiry and our team will take it from there.
- Help with a booking or refund
- Questions about hosting your property
- M-Pesa payment support
- Partnerships, media & feedback
Send Us a Message
Fill out the form and we'll get back to you within 24 hours.
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Your Property?
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